Communication Training for Organizations. Communicating Effectively with the HFP Method

Goal:

Improving your communication skills by increasing your awareness of influences of the communication model and applying the correct techniques.

Content training:

In the communication training we will increase the ability to communicate in a dynamic environment. You will learn how to consciously handle communication barriers and learn to apply the right skills for effective communication.

After the training you will be able to:

• Recognize your own communication behavior
• Adapt your own communication behavior
• Consciously and effectively handle communication barriers
• Consciously and firmly deal with signals from others
• Use tools for effective communication
• Be aware of the influence of other CRM elements